Before you start

To register you will need your rent or service account reference number and a valid email address. 

You can find your 10 digit reference number at the top of your most recent rent statement (tenants) or service charge statement (leaseholders).

If you need help locating this number please contact us on 0800 028 2 028 or email Please ensure you include your name, property address, national insurance number and date of birth in your email.

* Please note, you will need to enter your title (Mr, Ms, Mrs, Miss etc) to validate against our records. If your title has changed you may need to enter your previous title.