Welcome to the Resident Portal

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We are currently investigating issues some users have reported around not being able to log-in on this portal or not being able to use certain features. If you wish to report a repair, check your balance, or update details, please call 0800 028 2028 and follow the directions to speak to the appropriate department.

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To register on this portal, you just need your rent or service account reference number and a valid email address. Here you can:

  • Report repairs and book appointments (except for emergencies and gas/heating repairs – see below)
  • See your rent or service charge balance and transactions
  • Update your tenancy details, apply for a mutual exchange and more
  • Update your personal and household information
  • Temporary accommodation residents can now register and view accounts
  • View your garage accounts

Please note!

  • Do not report emergency repairs on this Portal – call 0800 028 2028
  • Gas central heating and hot water servicing/repairs for our tenants are carried out by our two specialist contractors. Check which contractor operates in your area and contact them directly

Don’t forget to pin the app to your home screen on your phone.

Find out about our services for Lewisham Council tenants and leaseholders.

Our residents have said

"Nice clear instructions, account easy to set up."

"You have done a cracking job with this new layout."

“My Lewisham Homes makes life easier for me.”

“It’s good to have everything in one place.”

“It makes life easier, you can do things at your own convenience, everything is in one place and it’s really useful.”

"Fantastic - so easy to use and really clear!"

"Love the fact I can view my bills online and see where I am with Major Works. Well done, a big improvement!"

Register now!