Do not report emergency repairs on this Portal – call 0800 028 2028

April 2024:

New registrations: We have resolved the issue which was preventing new registrations. If you're continuining to face difficulty, please speak to one of our representatives on 0800 028 2028 (option 2 for tenants, option 3 for leaseholders).

Rent/service charge balances: We have resolved a technical issue which was causing some account balances to display incorrectly. Balances for rent and service charges are now displaying correctly for all users. If you are in receipt of Housing Benefit which is paid directly to us, it may take up to a week for the amount to show on your balance.

Gas central heating repairs

Gas central heating and hot water servicing/repairs for our tenants are carried out by our two specialist contractors. Check which contractor operates in your area and contact them directly - this will be quicker than requesting a repair on this portal or via our call centre.

Register now! 

  • View your garage accounts
  • Temporary accommodation residents can now register and view accounts
  • Mobile responsive design
  • Order new payment cards
  • Update your contact preferences
  • Your contacts for rent and housing queries
  • See your rent or service charge balance and transactions
  • Report repairs and book appointments
  • Book gas service appointments
  • Update your personal and household information
  • Vote in regular polls
  • Update your tenancy details, apply for a mutual exchange and more. 

Don’t forget to pin the app to your home screen on your phone.

See a list of all our online services.

Our residents have said

"Nice clear instructions, account easy to set up."

"You have done a cracking job with this new layout."

“My Lewisham Homes makes life easier for me.”

“It’s good to have everything in one place.”

“It makes life easier, you can do things at your own convenience, everything is in one place and it’s really useful.”

"Fantastic - so easy to use and really clear!"

"Love the fact I can view my bills online and see where I am with Major Works. Well done, a big improvement!"

Register now!